Morris Models is a small internet based business. We design, produce, and ship all of our products in and from Southern Illinois, and have no brick and mortar facilities open to the public. Currently, the only designs we offer are created by Don Morris, an Aviation Professor at Southern Illinois University, Carbondale. This business is officially registered with the State of Illinois, but it is secondary to my primary job as a Professor. For that reason, sometimes service is slow. All of our orders are currently filled by either myself of by family members. All the proceeds from this business are currently dedicated to paying for education for my own family – a scarily expensive task in today’s USA.
Our designs are primarily cut from Baltic Birch Plywood on our CamFive Laser Cutter. We try to keep common models on the shelf and ready to go, but that is not always practical. Even if the web site says a model is in stock, there is a good chance that it will have to be cut and boxed before it can be shipped. Please allow for up to two weeks to ship small (single sized) orders, and up to 3 weeks for double sized items. Please do not order triple sized items without contacting us first to find out when they can be produced. In some cases, it could take up to two months.
We do our best to make quality kits and to keep our prices as low as possible. If there are missing parts or defects in your kit, please let us know. We will do our best to fix it quickly. Should you accidentally break a part or need spares, feel free to contact us. We can supply any parts for the kits we have sold – and have most parts sitting on the shelves already. Unless the order is because of a defect in the kit, we do ask that you pay for shipping and handling on parts orders.
Unfortunately, the US postal system does not do a good job shipping packages to other countries. If you are ordering from another country, our software offers several choices as to what carrier you would like to use. For international orders, we can only be responsible to ship the item. We cannot take responsibility for delivery.
Please look at our products and videos carefully to understand what you are ordering. Because of our small facilities and low inventories, we ask that you be certain of your order before placing it. Returns are accepted only if the kit and box are in complete, unstarted condition. The purchaser is responsible for return shipment, and for a 25% restocking fee.